Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

About payments

1. Accepted Payment Methods

We support the following payment methods for international shipping fees and service charges:

  • Credit / Debit Cards (Visa, MasterCard, JCB, American Express)

  • PayPal (if available)

  • Wallet Balance (please recharge in advance)

2. Currency

All payments are settled in USD by default. You may choose other available currencies (e.g., CNY, EUR) at checkout. The final amount is subject to the exchange rate used by your payment provider.

3. Payment Process

  1. Submit your international shipping request in the system;

  2. Choose your shipping method and services;

  3. The system will calculate the total fee;

  4. Select your payment method and complete the transaction;

  5. Once payment is received, we will dispatch your package within 24 hours.

4. Refund Policy

  • Once the parcel is shipped, the shipping fee is non-refundable;

  • If payment was made but the parcel has not been dispatched, you may request a refund by contacting customer service;

  • Refunds will be processed to the original payment method or wallet balance. Timing depends on the payment gateway used.

5. Payment Security

We use third-party encrypted payment gateways to ensure your payment information is secure.
We do not store your card details in any form. Your privacy and security are our priority.